Why have an IT support contract?

Clients under IT support contracts automatically receive problem resolution priority - this is especially useful at critical times, when major software issues, vulnerabilities, virus and spyware attacks could threaten many businesses simultaneously and onsite IT support engineers are booked for extended periods of time.

• 75% of unused IT support hours in any given month carry over to the next!

• 10% discount applied to pre-payment in full of any term-contract.

• On-site IT support services carry a 2-hour minimum charge billed in 1/2-hour increments.

• Non-profit organizations and Charities receive discounts on many service fees